Shipping policy
Shipping Policy
Welcome to Elmwood Trading. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation
- Orders are processed Monday through Friday, excluding weekends and holidays
- Processing times may be longer during peak seasons or promotional periods
Shipping Times
Estimated delivery times:
- United States: 3–10 business days
- Canada: 5–15 business days
- International: 7–20 business days
Please note that delivery times are estimates only and are not guaranteed.
Shipping Fees
Shipping costs are calculated at checkout based on:
- Destination address
- Package weight and size
- Shipping method selected
Free shipping promotions may be offered from time to time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking updates may take 24–48 hours to appear after shipment.
Customs, Duties & Taxes
International orders may be subject to:
- Import duties
- Customs fees
- Local taxes
These charges are the responsibility of the customer.
Elmwood Trading is not responsible for delays caused by customs processing.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- Orders may be delayed or lost
- Additional shipping fees may apply
- Packages may be returned
Elmwood Trading is not responsible for failed delivery due to incorrect address information.
Lost, Stolen, or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contact us within 7 days of delivery.
We will assist in investigating the issue with the shipping carrier.
Delivery Delays
Delays may occur due to circumstances beyond our control, including:
- Weather conditions
- Carrier delays
- Customs clearance
- High shipping volume
- Other unexpected events
We are not responsible for delays caused by these circumstances.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
Elmwood Trading
Email: bhagirathrathor762@gmail.com
Address: 776 N 11th St, San Jose, CA 95112, United States
Effective Date: June 18, 2026.